Privacy policy

Privacy Policy Sportcentrum Hoorn .V.

 

Sportcentrum Hoorn .V. places great importance on the protection of your personal data. In this Privacy Policy, we aim to provide clear and transparent information about how we handle personal data. We are committed to safeguarding your privacy and therefore handle personal data with the utmost care. Sportcentrum Hoorn .V. complies in all cases with applicable laws and regulations, including the General Data Protection Regulation. This means that we will, in any case:

  • We process your personal data in accordance with the purpose for which it was provided; these purposes and the types of personal data are described in this Privacy Policy;
  • Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent if we need it to process your personal data;
  • Appropriate technical and organizational measures have been taken to ensure the security of your personal data;
  • Do not pass on personal data to other parties, unless this is necessary for the purposes for which it was provided;
  • Be aware of your rights regarding your personal data, inform you of these rights, and respect them.

 

Sportcentrum Hoorn .V. is responsible for the processing of your personal data. If, after reviewing our Privacy Policy, or in general, you have any questions about this or would like to contact us, please use the contact information at the bottom of this document.

 

PROCESSING OF PERSONAL DATA

Personal data of members is processed by Sportcentrum Hoorn .V. for the following purposes:

for the following purpose(s):

  • Administrative purposes;
  • Communication about the assignment and/or invitations;
  • The implementation or issuance of an order.
  • Providing information through news releases.

 

The basis for this personal data is:

  • The agreed assignment, written membership application;

 

For the above purpose(s), Sportcentrum Hoorn .V. may request the following personal data from you:

  • First name and last name;
  • Address details;
  • Gender;
  • Date of birth;
  • Phone number;
  • Email address;
  • Payment details;
  • Data for intake purposes (including medical data);
  • Information regarding your membership;
  • Privacy Policy Sportcentrum Hoorn .V. version 1. 1
  • Name of employer, if you are affiliated through your employer.

 

We store your data for as long as necessary to achieve the purposes for which we process your data and no longer than is legally permitted, in any case for the duration of your membership.

 

PROCESSING OF PERSONAL DATA THROUGH THE RESERVATION APP

 

Sportcentrum Hoorn .V. uses a digital booking app to schedule, modify, and cancel classes and activities. The SCH Reformer app is used for all Reformer Pilates-related matters; for our open fitness classes, we use the SCH Coach app; and the Sportivity app is used for all other classes and activities.

 

When you use these apps, we process the following personal data:

 

– Name and contact information;

– Account and user information;

– Membership information;

– Reservation, attendance, and no-show data;

– Body measurements and health information;

– Training history and progress;

– Communication preferences (such as email and push notifications);

– Technical data necessary for the app’s operation and security (such as app version and device information).

 

This personal data is processed for the following purposes:

 

– Managing and processing reservations and waiting lists;

– Providing information about classes, changes, and reservations;

– Preventing abuse and enforcing reservation policies;

– Improving service delivery and capacity planning;

– Purchasing various products;

– The administrative and contractual processing of membership.

 

The legal basis for this processing is the administration of membership and the legitimate interest of Sportcentrum Hoorn .V. in organizing its services in a proper and fair manner.

 

Reservation and attendance data are retained during the membership period and after the membership ends; this data can be deleted upon request.

 

Communication via the booking app may include emails or push notifications that are necessary for the provision of the service. Marketing communications will only be sent if prior consent has been given.

 

If restrictions are automatically applied within the booking app—such as temporary booking restrictions in the event of repeated no-shows—the member always has the right to object to these restrictions and request a manual review.

 

 

PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA

Sportcentrum Hoorn .V. processes the following special and/or sensitive personal data about you, if you provide it to us for the purpose of providing our services:

  • photo;
  • health data
  • weight data
  • data on training goals
  • data via wearables

Sportcentrum Hoorn .V. handles this personal data with extra care and only processes it if strictly necessary for the provision of services. This data is only provided to other parties within Sportcentrum Hoorn .V. if they need the data to perform their work. We will delete this personal data within three years of the termination of your membership.

 

DISCLOSURE TO THIRD PARTIES

We may disclose the information you provide to us to third parties if this is necessary for the purposes described above.

We use a third party for:

  • Maintaining the internet environment;
  • Taking care of the (financial) administration;
  • Taking care of newsletters and invitations.

 

We never pass on personal data to other parties with whom we have not concluded a processing agreement. We naturally make the necessary arrangements with these parties (processors) to guarantee the security of your personal data. Furthermore, we will not provide the data you have provided to other parties, unless this is legally required and permitted. An example of this is when the police request (personal) data from us in the context of an investigation. In such a case, we must cooperate and are therefore obliged to provide this data. We may also share personal data with third parties if you give us written permission to do so.

 

WITHIN THE EU

We do not provide personal data to parties located outside the EU.

 

MINORS

We only process personal data of minors (persons younger than 16 years of age) if written consent has been given by the parent, guardian, or legal representative.

 

STORAGE PERIOD

Sportcentrum Hoorn .V. does not retain personal data longer than necessary for the purpose for which it was provided or as required by law.

 

SECURITY

Sportcentrum Hoorn .V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The Sportcentrum Hoorn .V. website uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. If you have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of personal data collected by Sportcentrum Hoorn .V., please contact Sportcentrum Hoorn .V.

 

 

 

COOKIES, OR SIMILAR TECHNOLOGIES, THAT WE USE

Sportcentrum Hoorn .V. only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimize our website. Our cookies cannot be used to identify individuals. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. By using our website, you agree to the use of cookies.

 

CAMERA SURVEILLANCE

Ensuring the safety of visitors and protecting property from vandalism and theft.

 

RIGHTS REGARDING YOUR DATA

You have the right to access, rectify, or delete the personal data we have received from you. You may also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have the data you have provided to us transferred to yourself or, on your behalf, directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.

 

If we are permitted to process your personal data based on your consent, you always have the right to withdraw this consent.

 

COMPLAINTS OR QUESTIONS

If you have any complaints or questions about the processing of your personal data, please contact us directly. If we are unable to resolve the issue with you, we will of course be very sorry. You always have the right to submit a complaint to the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.

 

QUESTIONS

If you have any questions or comments regarding our Privacy Statement, please contact us!

 

CHANGES

These privacy regulations come into effect on May 25, 2018. These privacy regulations apply for an indefinite period, on the understanding that the regulations may be amended, supplemented, or withdrawn by Sportcentrum Hoorn .V. at any time. All matters relating to the processing of personal data that are not covered by these regulations will be submitted to the management of Sportcentrum Hoorn .V. for assessment.

 

DATA PROTECTION OFFICER

Sportcentrum Hoorn .V. has a data protection officer. He/she can be reached via the contact details below:

 

CONTACT INFORMATION

Sportcentrum Hoorn .V. | Holenweg 14a | 1624 PB HOORN | 0229-216 855

contact@sportcentrumhoorn.nl | www.sportcentrumhoorn.nl l

Home Privacy policy